Hospitality Excellence

Description

Have you had the pleasure of experiencing exceptional hospitality and adventure at a food or beverage establishment, hotel, motel, campground, event, or venue? *Business must have been in operation for a minimum of two years as of September 1, 2024. *Nonprofits are ineligible for this award.

Requirements

The Hospitality Excellence Award celebrates businesses in the South Okanagan Region that significantly enhance the local hospitality and tourism industry and overall visitor experience.

The award emphasizes the importance of warm, welcoming, and entertaining experiences for guests. Includes accommodations (including campgrounds), restaurants, cafes, adventure and recreation providers, wineries, breweries, cideries, distilleries, attractions, tour companies, and family-friendly activities.

To qualify, businesses must have been in operation for a minimum of two years as of September 1, 2024.

Non-profit organizations ineligible for this award for this award.

Positive Feedback and Reviews:

• Receive consistent positive feedback and reviews from customers through various channels.
• Testimonials should emphasize exceptional hospitality and customer experience, enhancing the reputation of both the business and Penticton.

Collaboration with Industry Partners:

• Actively collaborates with other industry partners to improve the overall customer experience.
• Partnerships contribute to a cohesive and memorable visitor experience, supporting Penticton's vision as a preferred destination.

Community Impact:

• Has a significant impact on the economic, environmental, social, and cultural aspects of the community.
• Contributes to the local economy, support sustainable practices, engage in community initiatives, and promote the region's cultural heritage.

Adaptability and Creativity:

• Demonstrates resilience and adaptability in overcoming industry challenges.
• Innovative solutions to maintain high service standards and guest satisfaction.